My success, part of it certainly, is that I have focused in on a few things.

I'm serious when I do my work. I'm not serious when I'm home with my kids.

Microsoft has had its success by doing low-cost products and constantly improving those products and we've really redefined the IT industry to be something that's about a tool for individuals.

Paper is no longer a big part of my day. I get 90% of my news online, and when I go to a meeting and want to jot things down, I bring my Tablet PC. It's fully synchronized with my office machine so I have all the files I need.

The Internet will help achieve "friction free capitalism" by putting buyer and seller in direct contact and providing more information to both about each other.

I think it's fair to say that personal computers have become the most empowering tool we've ever created. They're tools of communication, they're tools of creativity, and they can be shaped by their user.

Your most unhappy customers are your greatest source of learning.

Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without the talking about the other.